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Job Summary

Reporting to the Senior Director for Alumni Engagement, the Associate Director for Networks and Student Engagement serves as an integral member of the Alumni Engagement team. The position plays a critical role in carrying out the strategic engagement effort to develop and sustain relationships among the San Jose State University’s alumni and foster a continued connection between affinity groups, such as networks. This position will advise and manage established networks, on-board new networks, and create process consistency among various groups while adhering to Alumni Association guidelines. Under the direction of the Senior Director, the Associate Director will manage the Alumni Association Membership Campaigns with the goal of increasing overall membership with the alumni association and memberships within the networks and chapters. The Associate Director works directly with the Assistant Director, Events and Special Projects on organizing events that facilitate increased engagement with Networks and Chapters within the University.

The Associate Director will be responsible for the Student Alumni Connection and working with the SJSU Career Center on programs that encourage a lasting relationship with the University. Additionally, the incumbent is responsible for developing programming that engages alumni, the Networks, with students on campus in storytelling, advice-sharing, and formal and informal mentoring efforts.  The Associate Director should work to identify, recruit, and motivate volunteers to provide leadership for or participate in creating or participating in mentorship programs with current students and focus on student-to-alumni-based connections. The incumbent will also focus on deepening the networks and the group’s philanthropic involvement over the course of a lifelong relationship with the University.

Key Responsibilities

• Directly responsible for developing, implementing, and administering all aspects of alumni networks and chapters
• On-board new networks, including advising on bylaws, membership, budget and programming
• Create and maintain process consistency among the various groups’. Formulate, implement and maintain standard policy and procedures for alumni network operations.
• Create and manage a council/committee to communicate and share best practices.
• Disseminate the groups’ efforts and communications to Alumni Engagement, the campus community and to our regionally based alumni
• Work with necessary members of the Alumni Engagement team and campus community to support the groups’ efforts in regard to engagement, membership, scholarship, events and programming
• Monitor and reconcile network financial statements - (e.g., income, expenses, cash available) to facilitate planning events and activities
• Build and maintain the connection across networks and chapters and expand to regional affinity
• Review and advise on marketing collateral necessary to foster continued volunteer interaction and participation in alumni network outreach and programming
• Acts as the liaison between network leaders/volunteers and various University constituents, including but not limited to Student Affairs, Dean's offices, Financial Aid, etc.
• Assist network volunteers in planning and executing event-related needs such as contracts, processing funds collected, financial data, and insurance coverage
• Monitors planned network and chapter programs and provides ongoing analysis and evaluation. Ensures activities are consistent with Alumni Engagement goals and Transformation 2030 Strategic Plan
• Recruit, retain and train alumni volunteers and facilitate their active involvement in Alumni Association and campus activities. Ensures that each network and chapter build leadership succession into their planning
• Provides timely and accurate reporting to the Alumni Association Board of Directors regarding network status and activities and to the Engagement Committee on any emerging issues, participation numbers, financial data, etc.; facilitates outreach/ communications to the constituency
• Works directly with the Assistant Director, Events and Special Projects on organizing events that facilitate increased engagement with Networks and Chapters within the University
• Under the direction of the Senior Director, will develop a year-round calendar for an Alumni Association membership solicitation campaign
• Working with the SJSU University Marketing and Communications department, design marketing material to promote alumni association membership. This would include hard copy materials, social media promotions, and electronic (email) materials.
• Monitor and report on the progress of campaigns, including compiling reports on the number of new memberships secured and total dollars raised. This report will be presented at quarterly SJSU Alumni Association Board of Director meetings.

Knowledge, Skills & Abilities

• Ability to view perspectives, connect and relate through a diverse, equitable and inclusive lens
• Knowledge of membership-based networks, chapters, affinity groups or similar groups
• Strong Knowledge and understanding of effective identification, cultivation, solicitation, and stewardship techniques and strategies
• Unquestionable integrity and commitment to professional ethics
• High level of initiative, attention to detail and organization skills
• Demonstrated skills in clear and effective communication skills, both written and verbal
• Demonstrated successful experience working with affinity groups, campus leadership, alumni, and boards of directors or similar
• Ability to be efficient and work independently while also being able to collaborate effectively in a group setting
• Skillful in successfully managing multiple projects, meeting deadlines and complete assignments in a goal-oriented engagement and fundraising environment
• Ability to perform consistently and accurately, organize and plan work and projects, make decisions and complete duties with little supervision
• Ability to maintain confidentiality and appropriately handle sensitive communications
• Demonstrated spirit of flexibility and strong customer service ethic
• Proficiency in Microsoft Office Suite, Google Apps and experience utilizing database programs and platforms
• Demonstrated ability to provide vision, motivation and guidance to a diverse volunteer constituency
• Effective management of time and efficiency working with multiple tasks in a fast-paced environment
• Willingness and ability to work both independently and in a collegial team environment
• Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

• Bachelor’s Degree required or any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved
• Minimum 4 years of successful experience in alumni engagement or CSU higher education, student centric events or a combination of both
• Experience in diverse, equitable and inclusive initiatives that build affinity
• Experience in working with alumni networking to build creative and mutually beneficial relationships with member-based networks/ groups and individuals
• Experienced in demonstrating and reporting on this return of investment/engagement

Preferred Qualifications

• Master’s Degree
• Experience in working in higher education and specifically alumni engagement or other relevant experience at a college or university with a comprehensive alumni relations program
• Experience in networking to build mutually beneficial relationships that expand regionally
• Experience in communicating the University’s mission to a wide range of constituents
• Coordinating, mediating and collaborating with affinity-based networks/groups

Compensation

Classification: Administrator II
Anticipated Hiring Range: $7,798/month - $8,334/month
CSU Salary Range: $4,812/month - $15,449/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: November 5, 2024 through November 19, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).